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PIXMA TR4720 Fax Recipient Screen Comes Up When I Try to Print

rudycat41
Apprentice

When I try to print from my laptop, a fax recipient screen comes up andd will not let me print

3 REPLIES 3

Kristoff
Rising Star

Thanks for joining the conversation, rudycat41!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

rudycat41
Apprentice

indows 10

Hi,

When the print dialog appears, the printer may be listed as TR4700 series Fax. Click where the printer is listed in that dialog so you can change what printer is used to print. You will want to make sure the TR4700 series is selected when printing. 

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