Hi, I have recently purchased a PIXMA MG2522 printer. It was working this morning, but then it suddenly got a mysterious paper jam! There is no paper in the printer and I have not been able to figure out what may be causing this ghost paper jam. Reinstalling drivers did nothing. Turning it off and on didn't do anything either. Please help!
I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.
If that does not resolve the issue, please reply with the purchase date of your printer.
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