cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MX922 with error code B200 (Series MX920)

gnc
Contributor
How do you clear the B200 Support Code on my Printer? I can't do anything with the printer until the B200 code is removed and does not pop up as soon as I power up the printer. AND what causes the B200 code to be active all of a sudden?? My printer is no longer in warranty, but has worked fine until this code issue appeared all of a sudden! Your nearest service center is over 250 miles away----hardly worth while to keep printer if no "work a round" is provided, and I doubt I'd buy another Canon if this issue is not resolved!
155 REPLIES 155

NeedaFix
Contributor

Printers are disposable. Limited life. Keep up with the latested mobile phone, tablet, 5G.
B200 error.

So are printer heads! And compared on the replacing my MX922, I've had since 2017, that is the wiser/cheaper choice! Like so many others on here, my opinions tend to lean toward the fact that the MX922 is an awesome piece of equipment. I went on to Amazon Prime and selected a new printer head knowing if it didn't work, it wouldn't be a total loss. I unwrapped the printer head, held my breath, and installed it. After plugging it back in, I waiting until it made it's start. It works again. In my opinion, it's not the cleaning of the head. It's the chip! Chips can be programed....not sure if it's time or copies....I stand with my comment, it's in the chip!

Bigpygme
Contributor

Suddenly i was getting the B200 error too. Then i realized why - i hadn't used the printer in months and the ink dried out.  Including in the Print Head.  Cleaning a lot - no joy.

Gott a new print head. No change. 

Returned that one and got another. Not cheapest or most $.  I went with Best Reviews. ,,, that one worked out after some extra finagling. I cleaned out the ink catchall below the print head. (Extract the print had. there is a pan under it.)  I also used rubbing alcohol to clean the rear "wall" of that space, where you see the copper contacts for the printhead.  

Main idea: Even a Print Head advertised as a good fit for the MX922 may not actually work with the MX922.  You might have try more than one.  Reading the description very closely can help weed out ones that won't work, but that still doesn't guarantee you'll get a print head that'll work.

Be Persistent.   

NeedaFix
Contributor

My MX922 was two printer past. My time is much more valubale then screwing arond with an error code that does not have a fix by Canon.G I'm over wating my time replacing print heads klike your cost per hour to fix doesn't comepensate for the $250 plus worth your productive hours.  How many hours at what rate did you spend fixing somesing that is unfixable. If a new print head was the answer why didn't Canon say it. (Print heads are obsolete?). Total waste of my time with the B200 Error. I depreciated the printer and it's been gone.

I don't see any phone solution free of charge.  They want me to pay $20 to get phone support.

This is the second time I got the B200 code.  The first machine I gave up on.  For some reason I never saw this fix.  My second machine was used bu in better shape than the other. I just tried your fix.  All I had to do is turn on then machine with the ink cover open and it cleared the code and started working.  Thanks for the tip...

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II