Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MX922 with error code B200 (Series MX920)

How do you clear the B200 Support Code on my Printer? I can't do anything with the printer until the B200 code is removed and does not pop up as soon as I power up the printer. AND what causes the B200 code to be active all of a sudden?? My printer is no longer in warranty, but has worked fine until this code issue appeared all of a sudden! Your nearest service center is over 250 miles away----hardly worth while to keep printer if no "work a round" is provided, and I doubt I'd buy another Canon if this issue is not resolved!

I found how to remove & replace the print head (after cleaning it up a bit), but I still get the B200 Support Code. Does this mean I must buy a new print head???

View solution in original post

153 REPLIES 153


Printers are disposable. Limited life. Keep up with the latested mobile phone, tablet, 5G.
B200 error.

So are printer heads! And compared on the replacing my MX922, I've had since 2017, that is the wiser/cheaper choice! Like so many others on here, my opinions tend to lean toward the fact that the MX922 is an awesome piece of equipment. I went on to Amazon Prime and selected a new printer head knowing if it didn't work, it wouldn't be a total loss. I unwrapped the printer head, held my breath, and installed it. After plugging it back in, I waiting until it made it's start. It works again. In my opinion, it's not the cleaning of the head. It's the chip! Chips can be programed....not sure if it's time or copies....I stand with my comment, it's in the chip!


Suddenly i was getting the B200 error too. Then i realized why - i hadn't used the printer in months and the ink dried out.  Including in the Print Head.  Cleaning a lot - no joy.

Gott a new print head. No change. 

Returned that one and got another. Not cheapest or most $.  I went with Best Reviews. ,,, that one worked out after some extra finagling. I cleaned out the ink catchall below the print head. (Extract the print had. there is a pan under it.)  I also used rubbing alcohol to clean the rear "wall" of that space, where you see the copper contacts for the printhead.  

Main idea: Even a Print Head advertised as a good fit for the MX922 may not actually work with the MX922.  You might have try more than one.  Reading the description very closely can help weed out ones that won't work, but that still doesn't guarantee you'll get a print head that'll work.

Be Persistent.   


My MX922 was two printer past. My time is much more valubale then screwing arond with an error code that does not have a fix by Canon.G I'm over wating my time replacing print heads klike your cost per hour to fix doesn't comepensate for the $250 plus worth your productive hours.  How many hours at what rate did you spend fixing somesing that is unfixable. If a new print head was the answer why didn't Canon say it. (Print heads are obsolete?). Total waste of my time with the B200 Error. I depreciated the printer and it's been gone.

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.