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PIXMA MX922 with error code B200 (Series MX920)

gnc
Contributor
How do you clear the B200 Support Code on my Printer? I can't do anything with the printer until the B200 code is removed and does not pop up as soon as I power up the printer. AND what causes the B200 code to be active all of a sudden?? My printer is no longer in warranty, but has worked fine until this code issue appeared all of a sudden! Your nearest service center is over 250 miles away----hardly worth while to keep printer if no "work a round" is provided, and I doubt I'd buy another Canon if this issue is not resolved!
155 REPLIES 155

Probably the problem is not with the pgbk cartridge in your case. May be another cartridge circuitry is gone. Try cleaning the printhead with ipa or ethanol water mixture. HV pin masking for cartridge other than pgbk will be different. Thanks.

B200 error is gone, now it doesn't print ink.

After replacing multiple componets in my MacBook Pro I had some time tonight to take on the MX922. I removed the print head again and ran some water over it, dried it off somewhat. Using a #0 Phillips I started to remove the two screws holding on the white plastic block. These screws are in tight and I only removed them about 75%. Didn't want to strip the head. Another rinse and dry and tightened the screws. Put the print head in and tried to print the nozzle test pattern.  THERE WAS NO B200 ERROR, and not nozzle pattern. Pulled the print head, tighted the screws again, etc.. There was no B200 erroe and no ink pattern. ran the nozzle clean and again no nozzle pattern.
  But wow!! no B200 and paper fed through three times in a row. Pretty sure no ink is fixable but not doing it tonight.  Good thing it is Cyber Monday because I have over five hours to shop for a new printer. 
 

mnigkoa
Apprentice

Replaced the print head with a new one. B200 error gone and I'm back to printing. Too bad the print head costs as much as a new printer and only lasts 3.5 years maximum.

 

Cleaning the print head will never help. Alcohol, hot water, it's not going to work. You need a new print head or a new printer. And this will happen every 3 years with this machine.

I purchased a used HP all - in - one for $114 from Amazon last night around 11:30 pm.  B200 error and blank pages are gone!

 

Good luck everyone.

I had the same experience about 2 years ago, except I went for a new MX922 for $80 (about printhead cost). (Now MX922 is "legacy," $200 and up at Amazon.) Saved the paper and printable-CD trays, but was sad to toss the otherwise-intact dead one on the recyclables cart. Maybe using rotgut 3rd-party ink killed it, but I saved enough to just buy a new printer (several times), even at today's inflated price.

Holy Crap!!! This worked for me. Thank you so much for sharing this solution. The last thing I needed in the middle of a pandemic is one more headache. 

still nothing ink holder don't move also printer do not come on

Hello B200 sufferers, The following info is just for the heck of it. How much of an inconvienience is the B200 error to you? Do you think that you could possibly do something worse with the printer to make it more worthless?
Please note that the carriage location is in a different location to change the ink then it is when you properly follow the directions to remove the print head.  Pretend you are going to change ink. The printer head tray can be manually pushed around in the slot. push it to the right, push it to the left multiple times and then make it almost center. remove the printer and do what ever with it. While it is removed do what ever with the printer. On, off, on, off, unplug it, kick it, whatever. Install the print head. Slide the tray by hand to the right to pull the plastic bar forward if needed. Try to print something. Did it print, was there B200? Now follow the procedure to change the print head but do not actually remove it but pretend that you did. At this point turn it on and off or whatever and try to print again. Folow the procedure for auto or manual alignment. does it really have to be a MATTE paper 8.5 by 11 inches whatever side which way and some amount of too much light shining o the output tray really make a difference? is it a light sensor gone bad causing this. Why doe it say read the manual to determine special paper? That is so stupid. If you read enough, you can find Canon documentatiion where special paper is not a requirement.

 By the way. My Macbook Pro works great after replacing keyboard, trackpad, wi-fi/bluetooth card and cables.

 

The bad news: after all the messing around that I did to solve the B200 error it came back after I actually followed the instruction to remove the print head which involved pressing and holding the stop button versus manual push..

I was hoping that I would somehow be able to print from my MacBook but that didn't work either.

 

Now I use a cyber Monday $114 used HP officejet 3830 that ran out of black last night. It has auto ink ordering!

 

Don't be afraid to dismantel it piece by piece then put it back together. It is a good way to learn skills.

I don't know how this can possibly happen because as soon as the printer is initiated the red warning light comes on along with the error message and the cradle as well as the printer won't function whatsoever.  As well, as soon as you open those doors it really doesn't like it and sends off even more alarms stating the doors are open and it will refuse to go any further.  So I don't know how you are performing these steps, because MY printer won't let you!

 

Agreed.  Same here.  Printer won't do anything with the "doors" open

 

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