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PIXMA MX922 photo printing black sections as pink

ajvv1989
Apprentice

Hello,

 

My Cannon MX922 is printing photos with some black sections turning out pink (see attached photo) I have made sure that all ink cartradges are full (replaced all of them), run a test page and run a nozel test (it was clear). I am using the photo paper that the printer came with. My printer does not have this issue when printing onto normal paper. Please advise what steps I should be taking to try and fix this.

 

Thank you!Printer issue

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

HI ajvv1989,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

bourdi
Apprentice

I have exactly the same problem. It changed overnight. did you get a solution?

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