PIXMA MX922 Printouts are Fuzzy and Barely Readable

[Stairworks]

After running the clean and deep clean cycle, printer still printing very fuzzy and is barely readable. Test print is good except for the large black cartridge. Nothing there to see. All cartridges are new with plenty of ink. PleAse help. Thx 

[ArthurJ]

Hi,

I recommend cleaning the encoder strip inside your printer. Please click HERE for the steps. 

If cleaning the encoder strip does not resolve the issue, the printer has experienced an internal hardware issue and would need to be replaced. 

You would qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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