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PIXMA MX922 I have a yellow triangle flashing and a B200 Support code.

roxie9559
Apprentice

I have a Canon MX922.  I know that I have major problems with Printers and normally I just go purchase a new one, But I would love to try and fix this issue.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi roxie9559,

The B200 error is an indication that your PIXMA MX922 would require service.  If your PIXMA MX922 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MX922 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA MX922 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.



 

 

 

 

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