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PIXMA MX922: I get an alert every time I print anything and have to respond before it will print

TeeDeeDawton
Apprentice

I have a Canon MX922. It wants to tell me to check my paper before printing, every time. 

If I tell it to print, I get the following alert first. How can I stop this? 

TeeDeeDawton_0-1734658387793.png

 

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

I suggest you review your list of installed printers.

I'm seeing copy1 on the example image you posted.  It's important that you only have one instance of the printer installed.  The message you are seeing looks to be a paper mismatch error.  However, if you have multiple instances of the printer installed, it may be a communication issue.

~Rick
Bay Area - CA


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