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PIXMA MX922 B200 CODE

MONTESS454
Apprentice

Printer comes up with support code and said turn off and contact support. They said to unplug it for at least 30 sec and plug it back in and turn on. Same result and they said sorry could help try a tech forom

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

The B200 error is a general hardware failure error code. Since the reset did not resolve the issue, the printer would require service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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