08-15-2022 03:41 PM - last edited on 08-16-2022 09:09 AM by Danny
I have MX882,
The sanner works fine but the printer is acting like it is printing then the paper comes out blank. Even the test print is plank. No errors, ink is full. Any advise.
08-19-2022 10:21 AM
Hi,
If you have run and cleaning and deep cleaning but the issue remains, it looks like the printer has experienced an internal hardware issue and would need to be replaced.
You would qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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