PIXMA MX870: Problem with ink, PGBK cartridge flashing red lights

[csummerlyn]

Pixma MC870 series 

I replaced all my ink.  When I tried to print I received a reply I could fax.  I opened the printer and saw that ink 220 PGBK cartridge was flashing red lights.  I took the cartridge out and reinserted but continued to have the same problem.  What do I need to do to fix the problem?

[Ron]

Hi csummerlyn!  Thanks for letting us know what Canon product you've got. The PIXMA MX870 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!