10-06-2022
03:13 PM
- last edited on
10-06-2022
03:20 PM
by
Danny
I need help please:
My printer needs ink - the green and yellow lights flashed
Now they are "frozen". i open the front to replace the ink and nothing responds.
10-06-2022 07:50 PM
Clarification needed: there were two error lights flashing on the unit. The ink cartridge(s) was/were replaced but the machine is now frozen/unresponsive? 🤔
10-11-2022 06:07 PM
Hello,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.