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PIXMA MX492 Error message B204

LaTasha
Apprentice

I get an error message B204 on my printer but can’t seem to get answers as to what I need to get it resolved. I’ve unplugged it and turned it off and replugged it.  Nothing helps. 

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Remove and reseat the ink cartridges.  Then retest.  If the behavior continues, the printhead is likely damaged due to overheating or other issue.

The printer has a 1 yr warranty.  However, it's approximately 10 years old now.  You can register the printer in your MyCanon account to see your support options.  

If the printer is out of warranty, I recommend replacing it.  

https://support.usa.canon.com/kb/s/article/ART100497

 

~Rick
Bay Area - CA


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