PIXMA MX 532 won't print a complete PDF document and printer settings says printer is busy

[mbrow]

I have a canon MX532 printer.  It has been great.  Recently, it has stopped printing complete documents - the furthest it will get is 50% through the document before it stops printing.  The printer settings show the printer is "busy" and then it gets so confused it stops printing.  I mostly do wireless air prints.  Looking for some help to resolve this issue.

[ArthurJ]

Hi,

What operating system is your computer running? 

We look forward to your reply. 

[Dulverton]

Same issue. Using an iPadPro with iOS 18. Same issue with iOS 17. Previous operating systems worked without issue. Issue with AirPrint only. Firmware up todate .Able to Airprint with my old iPad running iOS 12.5.7 

[mbrow]

Windows 11

[Patrick]

Hi mbrow,

Please turn your PIXMA MX532 on and follow these steps:

1. Please press the wrench and screwdriver button on your PIXMA MX532 one time.

2. Use the right arrow to select Device settings and press OK.

3. Use the right arrow to select LAN settings and press OK.

4. Use the right arrow to select Print LAN details and press OK.

The network page will print.

10 lines from top, you will see Signal Strength.  Is that above 60%?  If not, try moving your printer and router closer together.

Have you tried connecting your PIXMA MX532 to your Windows 11 computer using a USB cable and printing via USB?

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[mbrow]

Signal strength is 100%.

Yes, I have and it makes no difference.

[Dulverton]

MX532 no issue wireless printing using computer and windows 11 no issue printing from Samsung s24+. Issue is AirPrint with iPad Pro. Issue arose based on recent updates to Apple iOS.