01-23-2025 05:40 PM - last edited on 01-23-2025 05:47 PM by Tiffany
On windows my canon MP620 printer only gives me back blank pages. Have run all cleanings, replaced all ink and still get blank pages. I cannot even print test page. I'm 74 and do not use my printer on a regular bases. The last thing I tried to print were labels , and was unable to do it. Last time I was able to use the printer was about two months ago and had no problem. Any help will be appreciated. Thank you
01-27-2025 11:28 AM
Hello AAINZEO. Thanks for letting us know what Canon product you've got. The PIXMA MP620 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you find a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.