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Liriodendron · ‎03-29-2013

I printed my wedding invitations on a Canon PIXMA 560, and they are absolutely beautiful. But when I I tried to print the envelopes, there is always a dark smudge of ink on the lower right-hand side of the envelope. I have done maintenance cleaning, but I have not downloaded new drivers. The envelope is a little thicker than the paper but not not by much. Please help

angruhl · ‎02-28-2015

I have a Canon MG5320 and have always had the same problem. The suggestion of changing the media to "envelope" fixed it, but the printing was not as dark. What fixed it without changing the look of the printing was to turn on "prevent paper abrasion." I went to the actual printer, and from the Home screen, selected "Setup," then "Device Settings," then "Print Settings." Hope that helps! 🙂

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hunterk813 · ‎08-16-2024

Thank you so much angruhl! I've wasted so many envelopes from this problem. You solved it! 😃

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PIXMA MP560 Envelope ink. smudging problems