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PIXMA MG7520 started jamming

pvdiamon
Contributor

My printer is 2 years old and is just used for home, not a business.  I use Staples multiuse paper.  For some reason, the printer is frequently getting jams in the rear now.  I think it may be a feed problem. But it is erratic, printing fine for a while and then jamming again. Is this a sign I just need a new printer?  My older PIXMA I gave to my daughter and it's going fine, probably 5 years old now.  Has quality gone down?

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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I did and it appears to be a hardware problem. 

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