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PIXMA MG6320 Printer doesn't print the entire page

Sonko84
Apprentice

Printer doesn't print the entire page.  It started out small where letters here and there would not print but now it only prints 50% of the document.  It's either blank and you can't see the letters or it's smudged.  But when I save the document as a PDF file and print it, it'll print the entire page but the ink is lighter like dark gray instead of black.  I've already cleaned and did the auto head alignment and roller cleaning via the Maintenance feature.  I don't know what else to do.

1 ACCEPTED SOLUTION

Sonko84
Apprentice

OMG.  I think I just fixed the problem.  Printer indicated that my black ink was getting low, but not critical yet.  So I didn't change the cartridge but decided to change it now just to see if it helped.  And it did!  Can't believe it was that simple.

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1 REPLY 1

Sonko84
Apprentice

OMG.  I think I just fixed the problem.  Printer indicated that my black ink was getting low, but not critical yet.  So I didn't change the cartridge but decided to change it now just to see if it helped.  And it did!  Can't believe it was that simple.

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