07-28-2015
11:43 AM
- last edited on
07-23-2022
08:50 AM
by
Danny
I keep getting that "ink absorber is almost full" message. I contacted customer support and was redirected to a third party tech support who said I am getting that message because my network is congested and that they could fix it for $249 and that I probably should just get a new printer. Seemed like a scam. Any advice? Thanks
Solved! Go to Solution.
04-10-2025 06:32 AM
It may be better just to buy a NEW printer than pay for the support &&&& pay for a printer absorber.
04-10-2025 06:46 AM
How and where do I buy an ink absorber?
04-10-2025 06:46 AM
I just bought another Canon printer from AMZ for $65. I figure that the cost of the ink absorber and support would equal it. I'll put a note on my printer -- Expires in 2 years!
04-10-2025 07:10 AM - edited 04-10-2025 07:11 AM
@bgrinstein wrote:When you get this on a pixma mx700 (probably also on other models) you can simply override it for a while by pressing "OK". Eventually (after a looong time) the printer will give you an "error 5B00" and get completely stuck. Then you look for instructions on the web on how to do a reset. Then it works again. This worked for me:
Try this: With the power OFF on the printer,
1: press and hold the RESET (or RESUME, perhaps) button (to the right side of the printer's controls/buttons, if I have this right for your model), and at the same time, also press and hold the POWER button too.
2: after a second, release the RESET (or RESUME) button but keep holding down the POWER button...
3: while still holding the POWER button, press and release the RESET (or RESUME) button, two times.
4: Then, after a moment, release the POWER button too, and wait for about 10 seconds or longer for the printer to turn ON and initialize.
5: the printer should now show 'SERVICE MODE' on the LED screen.
6: Press the RESET (or RESUME) button four times, then press the Power button once, to confirm 'Reset Counter Absorber' as an action.
7: After which, if that's what you just got done, you press POWER again to turn OFF the printer.
8: Wait a while, then turn it On again normally, and it should now have the error cleared.
This works! However, how long will it last because the ink absorber is full.
I have MG2500 printer and I pressed the START buttons for black & color and held them down, released and it printed.
I ordered a printer ANYWAY, just in case.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.