03-11-2023 12:32 PM - last edited on 03-11-2023 12:40 PM by Danny
Hi, I have a Canon printer-copy-scanner machine. It is connected to my Win10Pro computer with a USB-cable. It is configured to save scanned documents to a folder on the computer. I prefer to scan from the MG5450 panel. I usually scan multipage documents, and there is a function that if you scan to pdf, you can scan many pages, and they will all end up in the same pdf. Very helpful.
A few weeks ago scanning from the MG5450 panel stopped working. When pressing the scan button there is a text "Processing... Please wait momentarily". This text still displays, but there is no scanner light moving across the glass plate. Everything is like before - except that no scanner light is moving, and no scan is produced. There is no error message - at least not that I can see.
I can still scan from the computer - from the driver GUI. From here it is not possible to scan many pages into one pdf document. So I need to do that editing afterward, which is a drag..
I did not do anything in particular with my equipment when the scanner started crapping out... It just happened out of the blue. Any ideas of what I can do to fix this?
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.