07-28-2024
05:49 PM
- last edited on
07-30-2024
09:05 AM
by
Danny
My printer will not change to the lower cassette tray.
Windows 10
07-30-2024 11:28 AM - edited 08-22-2024 09:11 AM
Thanks for letting us know what Canon product you've got. The PIXMA MG5420 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.
Hope this helps!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
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