PIXMA MG5220 Error Message

[apeters480]

My PIXMA MG5220 printer will not print due to error message"6C10".   I followed the instructions given to me by a Canon represantative,   I turned the printer off , disconnected the power cord, pushed the Start Collor Button 5 times, waited for 15 minutes, connected the power cord, and turned the printer on.  It still would not print.  

What do I do now?

Allan

[Jenine]

Hi Apeters480!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

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Thanks!

[apeters480]

I am using Windows 8.1 64

[gngmktg]

my Canon MG 5220 stopped working. Error message "The type of print head is incorrect. Install the correct print head.

[gngmktg]

I am using Windows 7

[alexpinca]

Do a google search  for legal action on this issue...you will find some interesting information... I would say more but the monitors are not too keen on the word spreading.  I would put Canon, then the error code, then settlement talks... if that doesn't produce the results, play with the search parameters.