10-30-2018 10:19 PM
I literally just set up my printer and had a little trouble with that, but finally got it figured out! Well, once I tried to print something I noticed that there was some misalignment with the words on the page and a streak running down the top half of the page. I tried manually setting the alignment and the different cleaning options, but nothing has worked. I tried printing it in color and the print on the page is even worse than in just black and white. I have no idea what to do next. It just came out of the box I have no idea what could possibly be wrong with it.
Help Me!!!
10-30-2018 11:20 PM - last edited on 10-30-2018 11:24 PM by SamanthaW
Hi maheathc,
Many print quality issues can be resolved by cleaning the encoder (timing) strip. Instructions for cleaning the encoder can be found HERE.
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