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PIXMA MG3620

maheathc
Apprentice

I literally just set up my printer and had a little trouble with that, but finally got it figured out! Well, once I tried to print something I noticed that there was some misalignment with the words on the page and a streak running down the top half of the page. I tried manually setting the alignment and the different cleaning options, but nothing has worked. I tried printing it in color and the print on the page is even worse than in just black and white. I have no idea what to do next. It just came out of the box I have no idea what could possibly be wrong with it.

Help Me!!!

1 REPLY 1

BillS
Mentor

Hi maheathc,

 

Many print quality issues can be resolved by cleaning the encoder (timing) strip.  Instructions for cleaning the encoder can be found HERE.

 

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