PIXMA MG3620 not advancing paper

[hotairmare]

The printer seems not to be advancing the paper evenly. Every few lines it prints over the previous line so it's unreadable.

[Patrick]

Hi hotairmare,

Double printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged.

Cleaning this will resolve the issue.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

Cleaning the MG3620 Encoder Film

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