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PIXMA MG3620 grinding noise without paper jam

chawke
Apprentice

Suddenly, my PIXMA MG3620 started making grinding noises and wouldn't print. It stops trying before it even gets to the point of pulling paper up from the feeder tray. I checked inside and there was no paper jam. I tried unplugging and restarting the printer, on different days, and reinserting the ink cartridges.

I attached an audio recording here:

https://whyp.it/tracks/199967/canon-pixma-mg3620-grinding-noise?token=zgQLj 

Any ideas?

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