PIXMA MG3620 black printing as grey

[ryanrossmegafan]

When I print test pages, they come out dark black and very bold. However, when I print anything else, they come out faded, and the black is more of a grey. I purchased the printer yesterday, so the ink and everything are very new. How do I fix this? 

[Patrick]

Hi ryanrossmegafan,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MG3620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the printnig issue you are experiencing and resolve it for you.

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