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PIXMA MG3620 Unable to print Avery labels on a Mac

Patrick99
Apprentice

MG3620 purchased ONE YEAR AGO TODAY!  

Macbook Air, Sonoma 14.6.1, using AirPrint (Wifi)

I have downloaded and installed the latest driver from Canon.

I have been able to print labels in the past.  I pulled up the same template recently to print but now the printer just pushes out a blank label sheet.

Printer can print other documents on paper.  It won't print the template on paper.  

I can't find the 'label setting' in any menu of the printer...like the generic troubleshooting pages suggest.  

Any help would be appreciated.  

I used to buy only Canon printers because I could get support from someone in Chesapeake...I live in Virginia Beach.  Now I have to pay?

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