PIXMA MG3520 Keeps saying it is out of paper, Error Code 1003

[bglendi]

The printer keeps giving me error code 1003, but paper is loaded correctly, and even going through the reset process it just won't print, and gets stuck in the que.  I can however print a Test Page, but nothing else.

[bglendi]

Tried cleaning the rollers, but did not help

[ArthurJ]

Hi,

Are you able to make a copy directly from the printer itself? If so, this will help narrow down if this is a hardware or software issue causing the error. 

We look forward to your reply. 

[bglendi]

No, the paper will not leave the feeder tray at the bottom, so there's nothing to print on.