Hi Babs123!
To have a better understanding of your issue, please let everyone know the model number of your Canon printer, the operating system on your computer that you are printing from and the program you are using to create those labels. Any other details you'd like to give will only help the Community better understand your issue.
If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount
Thanks!
