03-08-2023 01:49 PM
My 5-year-old MG2522 is now unable to accept print tasks. When powered up, the Power and Alarm lights go into continuous alternate blinking. Is the printer's next home an e-cycle facility?
03-13-2023 09:15 AM
Hi,
Depending how how many time the flashes alternate, it may be a issue we can try and fix or it may be a hardware error and the printer would need to be replaced. Please click HERE for more information about alarm flashes.
If the printer has experienced an hardware failure, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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