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PIXMA MG2522 - Printer doesn't scan

alfredbowman138
Apprentice

My PIXMA MG2522 prints and copies but won't scan. When I try to scan all I get is "You do not have the required privileges to access this folder." Error Code 9.244.3. It is connected to my Windows 11 PC by a USB cable. What is the problem and is there a fix?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

So we can best assist you, please let reply with the answers to the following: 

  • Did you install the printer driver or add the printer by selecting Add Printer on your computer?
  • Are you trying to scan using IJ Scan Utility? 

We look forward to your reply. 

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