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PIXMA MG2522 - Getting Error codes 5000 and 1403

subcine23
Contributor

Trying to print from my computer and first got the error code 5000. When I restarted the printer I started to get 1403.

Is there anything I can do myself to fix the problem? The cartridges shouldn't be empty, there also isn't a light on the printer indicating they are running low. 

12 REPLIES 12

subcine23
Contributor

None of the above suggestions worked in a reliable way. The printer is now working after being off and unplugged for a week. I had previously turned it off and unplugged for a day at a time and it did not resolve the issue. Clearly something triggered the 5000 code and the printer was not letting me do a factory reset. 

What steps can I take to prevent this from happening in the future. The ink cartridges are half way full and are not damaged and the sensors are not dirty. 

DerrickL
Whiz
Whiz

I don't know for sure. Had anything happened with the printer a short time before it started throwing errors?

subcine23
Contributor

No.

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