PIXMA MG2500 Series - The bottom of the page always cut off

[AR1515]

Does anyone know how to reset the default automatic margins on Canon PIXMA MG2500 series driver?

I've been changing all margins on my documents to 0cm, but there ll be always margins showed up when I printed the documents, especially the bottom so it's always cutting off the bottom of the page. So I know it must be the driver. The automatic margin that always showed up on the bottom of the page is around 1,6 cm. There's also no option on the Printing Preferences to change them. I'm using Windows 10, by the way.

[ns]

I have the same problem with my Pixma MX492, and I am using Mac operating system

[Porcha]

Hi ns,

Thank you for your inquiry, and welcome to the Canon Forums.

We appreciate your participation, however, for the community to best assist you can you provide us with the following information:

1. Operating System of the computer?
2. How is your printer connected?
3. What type and size of paper are you using? ex. 4x6 glossy photo paper or A4 plain paper

If you are in the USA and need immediate assistance please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to help! If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

[ns]

1. OS 10.13.6

2. Wireless

3. Letter size paper.

Thanks for any help.

[ns]

The US letter size paper is plain paper.

[dr_taylor]

I have just purchased the MG3050 and I am having the same problem.  Printer setup over the network. A4 paper.  Windows 10 and Serif PagePlus X9.  The document prints OK to my Epson P600.

[Porcha]

Hi dr_taylor,

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

[ArthurJ]

Hi ns,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

You can also click HERE to open the support page for you printer and contact support with our live chat feature.

We look forward to hearing from you

[jim_hahn]

I am baffled.  This problem has been reported for at least four years.  How in the world can Canon's apps or design engineers need more information?!  

[Blakrow]

@ddahlke13 did you try out the tips i posted in the previous page ?

[Guess_Who]

Hi i have had that problem also while trying to print form for taxs, what i did that helped me was went to more settings then scale to custom set the number to 96 it now prints out everything.