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PIXMA MG2500 Series - The bottom of the page always cut off

AR1515
Apprentice

Does anyone know how to reset the default automatic margins on Canon PIXMA MG2500 series driver?

 

I've been changing all margins on my documents to 0cm, but there ll be always margins showed up when I printed the documents, especially the bottom so it's always cutting off the bottom of the page. So I know it must be the driver. The automatic margin that always showed up on the bottom of the page is around 1,6 cm. There's also no option on the Printing Preferences to change them. I'm using Windows 10, by the way.

57 REPLIES 57

Djmiller78
Apprentice
Had this issue with mg3000 printing tax forms from HRBLOCK software. Printed to pdf first and then pdf printed fine.

jboisdorf
Apprentice

TRY THIS.

 

I was trying to print IRS Form 4868 from a pdf on the web.  An inch of margin was added to the top of the pdf causing the  bottom of the page to get cut off when printed.  I called Cannon support and the guy said it was probably Chrome.  I suspected he was blaming the other guy, but thought of a way to test it.  I downloaded the Form 4868 to my pc, the clicked on it to display it.  I clicked the three dots (upper right corner, Windows 10), selected print, and it printed correctly, without the extra inch of margin at the top, and with the bottom of the page complete.

 

 

My exact same problems.  You stated it exactly!

My problems exactly - no matter what programs or web browser/site. You stated my problem very well. If anyone knows a fix, I would appreciate knowing what to do.
Thanks!

ox2m
Apprentice
I have the same problem with canon MG2500 printer when photocopy my document in A4 size the bottom page is Always Cut off even in print preview . I already made a lot of troubleshoot but it not helps . Im running windows 10 64bit please help me with this .

Had the same problem.
I opened it via a PDF file and checked the printer applicant. On Windows, it sets the default printer to 'XPS Viewer' which tries to squeeze the file together and so the bottom is lost. I changed it to the actual name of the printer (on the drop down list) and it worked. Although everytime I tried to print something, it automatically resets to XPS viewer and so it had to be manually set back every single use.

 

Worked like a charmed ever since.

Kiranggrg
Apprentice
Hey try to change the profile settings New Scan from Photo (default) to Documents. Hope it works.

danguerrera
Apprentice
Solved for me. On my Mac, using Adobe Illustrator this was happening to me too. I went to my print settings while trying to print from AI, and found that my page size was set at 'Defined by Driver'. I changed it to my needed A4 page size, and it was solved. Hope this helps with your machine, and its software. July 13, 2018

Michael:

You are full of it. MS Word, MS Publisher, Adobe Photoshop, Adobe Acrobat...none of them will print to within 1/2 inch of the page. Yes, you can use page scaling on a PDF to get it to print the bottom of the page, but that's the only way. I have a mg2950 and an mg 3000. Same issue. These are crappy printers. Blaming everybody else, instead of owning the problem is cheesy.

I'l NEVER buy another canon product again. Hope you enjoy the only $100 you'll ever get out of me.

Thank you buddy, in fact the illustrator thing allowed me to print in regular A4 margins, the buttom side wasn't cut off any longer, i could do the same with PDF ACROBAT, but still sucks on all Microsoft office apps... i assume it can be changed since the printer got no isssues priting it from Ai or PDF acrobat ... i'm gonna try the full setup with USB + DVD on my Pixma MX922 maybe all the users that are complaining about this issue just set up their printer only by network mode which is the easiest and the faster way to set it up ! i'll keep in touch if ever something else works out
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