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PIXMA MG2220 won't detect new full print cartridge

jewelsa
Apprentice

I replaced both the color (241) and black (240XL) ink cartriges in my pixma mg2220. Now it shows full color ink, and low black ink still. I have tried reinstalling the black twice, but it still shows low. It does seem to print ok though. Ideas?

35 REPLIES 35

cjbavaro
Apprentice
I used to love Canon printers. But now they get crapier every year. It's bad enough that they extremely overcharge for the ink. Then they want you to put the expensive ink in the garbage printers.
I have the MG3520 and it's junk. It worked for a few months, now it print blurry, vertical lines and no colors but black.

cjbavaro
Apprentice
Now I can't sign out of this forum....lol!
Here's what I get when I try to sign out......

Authentication Failed.

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Coolster65
Apprentice

I replaced the Magenta ink cartridge in my Canon MB2720 when printer required it but the color has not started flowing.  I have cleaned and deep cleaned the heads trying to get it flowing but no luck 

I cannot find a way to re-seat the cartridge because the printer won't offer up the cartridge track since none of them are detecting as empty

 

Please help 

DaGooster
Apprentice

In my case, I replaced both black and color cartridges on my Pixma MX 410 with genuine Canon 210XL and Canon 211XL cartidges.  I get the message that neither cartridge can be recognized.  I pushed the Stop button for 10+ seconds and nothing happens.  I followed all your instructions about taking out cartridges, powering off, etc. and still get the same message.  

 

Going to the link you suggested for customer support, the message was that this product is no longer supported.  So now what???

 

lucynelson
Apprentice

Sometimes the printer won't detect new full print cartridge. It’s a very common problem in almost every brand of printer. You can try some common steps to resolve this issue on your own.

When you face the printer not recognizing new ink cartridge issue then it will be indicate that your printer is not able to detect the cartridge. So to solve this issue you can replace the cartridge of the printer.  

Sometime there are low ink level in the printer. So check it carefully whether the ink level is maintained or not.

If nothing work then you can reset your printer. By doing this you can rid of the issue soon.

If the canon printer not recognizing new ink cartridge the visit https://bit.ly/3tWq9p3

If you need more information then click here.

 

 

RueS
Apprentice

 

Can someone please provide some direction on how to resolve this issue?

I am so frustrated. I have literally only leveraged the initial temporary cartridges that come with the printer. I've replaced the ink twice - removed the cartridges and re-added the cartridges multiple times. followed other recommendations for resolving. I have been able to use this printer for 30 days after purchasing.  All of the responses to this discussion seem like excuses rather than providing effective directions to resolve the issue that Cannon has obviously been having for years.  Someone purchased this printer for me - because I typical do my research before purchasing. 

I would love to resolve this issue. 

Thanks!

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