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PIXMA G7020 faded printing

naushi
Enthusiast

I have a Canon Pixma G7020 - Dell laptop windows 11. I was getting faded printing, so I added all the 4 inks and filled all the 4 containers.  I tried printing again, but it printed half a page with dark ink but the other half page was very faded. I tried to do cleaning maintenance bit it failed during the process with error 5200. I managed to shut the printer, unplugged it and started after 10 minutes. Tried printing again and it barely prints anything. I also did nozzle check, print alignment but nothing helps. I don't have any options left. Please suggest what I should do. 

9 REPLIES 9

DerrickL
Authority
Authority

What did the nozzle check look like?  Did the pattern show missing lines or weak color?

 

naushi
Enthusiast

I just did another nozzle check. all it did was print a yellow box and a blue box - rest of the page was blank. Paper ejected quickly after that - earlier I did it printed quite a few boxes and paper went back and forth before ejecting. 

DerrickL
Authority
Authority

Run a deep cleaning it may need to be done twice. After that run a second nozzle check. If still not correct then run an ink flush.

When I do the deep cleaning, it errors out within 30 seconds. with the error 5200. 

DerrickL
Authority
Authority

Error 5200 is usually caused by an ink problem like bubbles in the lines. I suggest you run an ink flush.

 

 

 

 

StrawberryGirl3
Apprentice

If you do everything you probably need new ink heads 

what are ink heads and how do you install them. 

DerrickL
Authority
Authority

Technically they are print heads. Before you go that route, run an ink flush. Here is the guide to do that:

https://support.usa.canon.com/kb/s/article/ART175773

 

thanks for the guide. I will check this site. I just wanted to mention that I replaced the print head a couple of months ago based on advice from the forum. Since then, I have printed about 20 pages before faded printing started. I filled the black ink and tried printing. It primed half page real dark but the rest of the page was faded. Every time i fill more ink this happens. Let me try ink flush and get back with results. 

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