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PIXMA G7020: Queue continues to say doc is "Printing" after it is complete

Bookish
Apprentice

I'm using the G7020 with Windows 10. After it prints a document, the queue says "Printing" even after the doc has printed. If I have requested another doc, I have to press "Cancel" next to the previous one, after which the new doc will go ahead and print. Any advice? Thanks.

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Bookish,

Are you using your PIXMA G7020 wirelessly?
or with a USB cable?

Have you tried using Windows Update (in Control Panel) to update your version of Windows 10 to the latest version?

 

 

 

 

 

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