PIXMA G7020 How to Change Default Printer Tray Permanently

[IBRAD14]

HELP... I am sick of dealing with this huge obstacle to my productivity and I finally have hit a wall. I have a pixma G7020... and I love everything about it except for a HUGE thing... the inability to automatically set the MAIN TRAY as the default tray to pull paper from NO MATTER WHAT. If something is printing, it should automatically pull from the main paper tray. But it won't. It defaults to REAR. EVERY TIME. I've altered tons of settings on and off...and it doesn't matter. EXAMPLES: I can't print from my phone because it wants to print from the rear tray EVERY SINGLE TIME and I have to manually overide it BY HAND on the actual printer (not a setting on the phone printer options) by touching OK on the actual printer control panel. So if I'm upstairs... I have to go downstairs, and then by that point, I may as well pull up the item on my computer, not the phone. But where it matters even more....This is a huge problem day to day with my business. If I print from ANY program (right now trying to print order invoices from Etsy).... the options panel that comes up from the print options in etsy... I set all the settings up...if I print to my $100 printer by Canon (the Ts6320)...it will print as it should. But if I change to my expensive workhorse...the 67020.... it doesn't matter. It defaults to the rear tray. There is NO option on the screen from within the print module in Chrome/Etsy that allows us to select which tray to pull from. And if I open up the printer options to override the program/browser printer options menu....then I lose all the other features like printing 4 orders per page, color vs b&W, certain page selection, etc. But every single printer I've owned (and it's been at least 10 in the course of my life...) the default tray would be the main paper tray. When something is 8.5x11 in size, then it should default to the MAIN tray. But nope. It defaults to REAR every single darn time. I can get it to stay to last printer settings when I'm printing from photoshop or silhouette studio ... indesign, etc... but if I print from the internet, like Etsy, or google, or google docs, concert tickets, a recipe....whatever... it sends to the REAR and then it beeps and says "no paper in rear tray." I tap OK... hoping that will mean "then use the main tray, dummy!!!" but no can do... it just beeps again. Rinse and repeat.

I will not recommend this printer to anyone...based on this setting alone. If there is something I can change to fix this, please let me know! I am so upset that I bought this printer and it's impossible to use in 75% of the circumstances.

[MrGMAC]

Another NOTE:  I use the preview before printing option.  The print is all set to use the cassette.  Then when preview opens, it reverts back to the REAR TRAY.  I am getting ready to return this, as this is NOT ACCEPTABLE!!!  AT ALL!!!

[Melsch69]

Hi all. Can it be at all possible that you are all trying to print photos?  Or whatever item you are trying to print is something that your system would see as 'likely intending to be printed as a photo ON "photo paper" '?

I have done a tiny bit of research on this today as I wished to load one piece of photo paper in the front cassette on my G6020 to print a 5x7 photo of my dogs and mine too kept defaulting to the rear tray (which I've always have loaded 4x6 photo paper in).  It turns out that if you read around you can ONLY load plain paper in your front cassette (even though documentation says in many places that the cassette supports several media types.

[Melsch69]

So, if you ever are choosing photo paper as your media your printer will only allow you to print from rear feed because, apparently that is the only approved place photo paper can be used in.

[SumK]

To add to Melsch69's response regarding the photo paper issue and the rear tray -- I was printing from my iPhone to the G7020 and even though I specifically chose "Feed from Main Tray" and "Media Type Plain Paper" under the "Media Type" menu, the printer instead kept insisting on printing from the rear tray. It has been driving me absolutely nuts!

Here's what has worked for me on my iPhone and it is the same for the iPad ==> There is another setting when printing from my iphone that I didn't realize needed to be checked. On the initial printing screen (mine is called "Options") where you select the printer as the G7020 and set the print range, color, double-sided, etc. there is a "Paper Size" option.  What is visible shows "Letter" so I thought no change was needed, BUT when I looked to see the options available under "Paper Size", it shows "Letter Photo" and "Letter Plain Paper" and the option selected was "Letter Photo". Once I switched it to "Letter Plain Paper" I was able to print from my phone using the main tray paper. 

[SumK]

I forgot to say that I was printing a webpage from the browser on my phone and I was NOT printing a photo.

I've since noticed that if I am printing a PDF from my phone, the "Paper Size" options available on my phone are different -- again, from the main Options screen I see the selection "Letter" but once I tap on it to see the other options, they are "A3, A4, B5, JIS B5, Legal, Letter, Tabloid".