I bought a PIXMA G7020 a while ago that was missing the color printhead. Where can I buy a replacement? I saw this message on the board but unfortunately the poster didn't include the information he claims he received.
It seems very difficult to obtain this part.
If you are missing one of the print heads that came with the printer, you can contact our support team at 1-800-652-2666. Our agents would be happy to provide you with your service options.
Hi, I have the same color print problem. Color printing failed just after the printer went out of warranty... terrible situation for a $350 printer. Is there online / email support to find out out to purchase replacement print heads or get help to trouble shoot?
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.