PIXMA G7020 Color Printhead Replacement

[brogoff]

I bought a PIXMA G7020 a while ago that was missing the color printhead. Where can I buy a replacement? I saw this message on the board but unfortunately the poster didn't include the information he claims he received.

https://community.usa.canon.com/t5/Printer-Multifunction-Support/G7020-printheads-cost-and-part-numb... 

It seems very difficult to obtain this part.

[Hector]

Hello Brogoff,

If you are missing one of the print heads that came with the printer, you can contact our support team at 1-800-652-2666. Our agents would be happy to provide you with your service options.

[fishcanon]

Hi,  I have the same color print problem.  Color printing failed just after the printer went out of warranty...  terrible situation for a $350 printer.  Is there online / email support to find out out to purchase replacement print heads or get help to trouble shoot?