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PIXMA G620 Unable to consistently print green

Marytbartonart
Apprentice

I have a canon G620. I am printing a full color page (of trees).

It is only printing the 1st inch or so in green and the rest in a faded blue. This is a consistent problem. I have full levels of ink.

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Marytbartonart,

When printing does not appear as expected, please follow all of the steps provided on this page from the PIXMA G620's manual:

G620 > Maintenance > If Printing Is Faint or Uneven > Maintenance Procedure

If the issue persists, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

 

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