12-16-2023 10:29 AM - last edited on 12-22-2023 02:56 PM by SamanthaW
one problem is that the colors are not as on the screen. The reds are not vivid & the blues are darker than on the screen.
12-16-2023 10:31 AM
Hello!
So that the Community can help you better, we will need to know more information.
What is the exact model printer you're using (it's usually on the top or front of the unit)?
Do you see any error messages?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.
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Thanks and have a great day!
12-22-2023 02:52 PM
Thank you for responding
it's the Canon PIXMA G6020, i am working in Windows 10 and the printer is connected with a cable since the wifi is unstable. The art program i'm using is Adobe photoshop elements 10 and i have a wacom tablet to do the drawing.
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