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PIXMA G6020 Spits Out Blank Pages

hhccaz
Apprentice

My brand new G6020 goes through all the motions but spits out only blank paper.  I've had it 2 days, it worked the first time (yesterday) then quit entirely.  I re-installed from new and it said the installation was a success.  It makes all the noises, goes through the whole process, but prints nothing.  Ideas?  Is there a phone number for Canon help?

2 REPLIES 2

StevenMOD
Moderator
Moderator

Hello hhccaz,

The forum is not intended for immediate support. If this is a time-sensitive matter, please click HERE to visit your My Canon Account to discover all of your available personalized support options, including live technical support.

We hope this helps!

I had just about given up, was ready to send it back when - lo and behold- five HOURS later - it started going nuts and spit out all the results of my fussing with it, and perfectly. This thing definitely has a mind of its own!

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