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PIXMA G6020 Showing Offline

Woodworker
Apprentice

I purchased a G6020 printer 18 months ago for my Mac and Macbook Pro. The printer has worked well until recently. Both the Mac and Macbook Pro indicate that the printer is offline line. I have tried everything - unplugging the printer, doing a factory reset, rebooting the router, running the Canon set up app, etc,  but nothing works. The printer will be online for a few minutes and then goes offline. I even set up a static IP address, but that did not work.

Any suggestions?

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