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TS6020 WILL NOT CONNECT to internet!!

Canonsucks123
Apprentice

This is extremely frustrating. I need something printed urgently and my printer suddenly won't work at all for no reason. 

It will not connect to any wifi network. So therefor it's completely useless. 

I've tried unplugging my router, unplugging the printer, manually connecting, restarting the settings, I've even tried a completely separate wifi network and it won't connect either. NOTHING WILL WORK!! 

How do I get my printer to simply connect to wifi so I can use it at all??

1 REPLY 1

James_C
Moderator
Moderator

Hi!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE to search our knowledge base, or find additional support options HERE.

Thanks and have a great day!

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