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PIXMA G6020 wifi password entry not showing up

CMBrink88
Apprentice

I recently purchased a second hand Megatank Pixma G6020 Multifunction Printer K10496 and tried to connect it to my home Wi-Fi. 

I did a manual search, it found my router, but when I selected OK to enter my password it went straight to trying to connect to it. When it failed, I tried it again and still did not ask for a password. I tried it on another Wi-Fi router that I know requires a password and it did the same thing. 

1 REPLY 1

DerrickL
Whiz
Whiz

Troubleshooting PIXMA G6020 Wi-Fi Password Entry Issues

If the Wi-Fi password entry screen is not appearing on your Canon PIXMA G6020, follow these steps to resolve the issue.

Check Printer Settings

  • Power Cycle the Printer: Turn off the printer, unplug it for a minute, then plug it back in and turn it on.

  • Reset Network Settings: Access the printer's settings menu and look for an option to reset network settings. This can help clear any previous configurations that may be causing the issue.

Update Firmware

  • Check for Firmware Updates: Ensure your printer's firmware is up to date. Visit the Canon website to download the latest version if necessary.

Reconnect to Wi-Fi

  • Manual Connection: If the password entry does not show up automatically, try connecting manually. Go to the Wi-Fi settings on the printer and select your network. You may need to enter the password using the printer's control panel.

Additional Support

  • Consult the Manual: Refer to the user manual for specific instructions on connecting to Wi-Fi and entering passwords.

  • Contact Canon Support: If the problem persists, consider reaching out to Canon customer support for further assistance.

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