11-12-2024 05:23 PM - last edited on 11-13-2024 08:16 AM by James_C
When I try to print on 5x7 cards through my machine I get marks all over my prints.
This does not happen with 8.5x11 sheets.
I have cleaned the inside of my machine, cleaned the rollers, inkflush, nozel check, cleaning, deep cleaning, and head alignment but nothing fixes it.
Please help!!
p
11-26-2024 05:21 PM
Hi amanda2323,
Because this issue is hardware related, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA G6020 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.
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