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PIXMA G6020: Color issue with printing black and white photo on Canon gloss paper

Andrew6
Apprentice

I am attempting to print a purely black and white photo on canon glossy paper using a g6020 printer. No matter what adjustments I make the result is a photo with a slight mauve or green hue in the inking. I've tried corrections in photoshop and the print settings on the computer. Nothing seems to work. Anyone have a diagnosis or better yet, a fix?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Andrew6,

First, let's perform a test of your printer.

Please load plain paper into the cassette and then please follow these steps:

1. Please press the wrench and screwdriver button on your PIXMA G6020 one time.

2. Repeatedly press the right arrow button to select Maintenance and press the OK button.

3. Press OK on Nozzle check.

A test page will print.

Please take a photo of the page that prints and then please attach it to your reply of this post.

 

 

 

Did this answer your question? If so, please click the Accept as Solution button so that others may find the answer as well.

Thanks for getting back. Here is the nozzle check photo as requested.Nozzle Check G6020.jpg

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